Returns & Exchanges
At 7thEarthStudios, we want you to be completely satisfied with your purchase; however, if you are not happy with your item, we offer a 30-day window for returns and exchanges on all eligible products. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip provided via email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 business days.
Receive Your Refund
Once our studio receives and inspects your return, we will process your refund or exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing